Shipment
The shipping costs are a flat rate of 6.90. All prices include the statutory VAT. There are no shipping costs when booking virtual products (seminars, music evenings).
We take the protection of minors seriously and only ship with age verification using the PostIdent process.
We only deliver to Germany.
Use this text to answer questions in as much detail as possible for your customers.
payment
Payment is made by bank transfer on account, advance payment or by credit card via viva wallet (Visa, Master Card, Maestro, JCB, Bancontact). If you pay in advance, we will send the goods as soon as payment has been received.
Payment for seminars using a Groupon voucher: Enter the voucher number (example: VF-4KGF-XCB3-72BM-612T) in the voucher field, please enter the secure code in the “Order note (optional) field under ADDITIONAL INFORMATION. Payment is only considered to have been made once the validity of the voucher has been confirmed.